Terms & Conditions

About us

We are Unique Design Finland Oy. We sell quality stuff. You have now reached our on-line store. Welcome! 

We do delivery all around of the world where people might need our products. If you don't find what your are looking for in the store, or have any questions regarding our products, please send us an email or give us a call.

Unique Design Finland Oy
Tolosentie 100, 99800 IVALO
Email: info@arcticqueen.fi
Legal company name: Unique Design Finland Oy
VAT-no: FI19304370


We deliver all around world from our warehouse in Saariselkä, Finland. We try to dispatch your order as quick as possible. If we have the item in stock - usually the same day. Delivery methods & prices you can find during checkout.

Shipping costs

Shipping costs will be automatically calculated during check out.


Credit card and pank payments.

VISA, Mastercard for orders outside Finland.


Our base currency is EUR (Euro). If you are a citizen of European Union. The prices will include Finnish VAT (24 %). This will be handled automatically at check out.

Rest of the World

We will not debit any VAT for orders with a delivery address outside the European Union. This will be handled automatically at check out.

Import charges

Deliveries to a country outside the European Union, may be elegible for customs and import fees. Such fees are the responsibility of the buyer.  Check with your local authorities for more information about the regulations in you country. 


You have the right to cancel your purchase during the cooling of period, which is 14 days and begins the day you received the product or a substantial part of it. If you would like to cancel your purchase you should inform us in writing - preferably by email before returning the goods.

How do you cancel your purchase?

Return the product and let us know that you want to cancel the purchase. Do this in writing. You are required to keep the product in as good condition as when you received it. You may not use it, but of course, carefully examine it and try it. If the goods are damaged or lost because you're careless, you lose the cancellation right. Returns are at your own expense unless the product is defective or if we have sent you the wrong product. Returns should be sent by letter or parcel. For exchanges, we will pay the new shipping cost from us to you. 

We will, if you exercised your right to cancel the purchase, refund what you paid for the goods as soon as possible but within 30 days at the latest. You will have to pay the return costs when sending the item back, but we always pay the costs of sending substitute goods back to you.

Returns should be sent to the following address:

Unique Design Finland Oy
Tolosentie 100, 


Alternative and Online Dispute Resolution

Read more about your rights as a consumer at the Swedish Consumer Agency web site: http://www.konsumenteuropa.se/en/Topics/E-commerce/E-commerce-within-the-EU/Your-rights-when-shopping-online/


We process and store the following personal data:
- Company registration number
- Company Name
- Invoice Address
- Delivery Address
- Contact person
- Phone number
- E-mail address

For those who visit our website or webshop we also store:
- IP address
- Web browser (Internet Explorer, Firefox, etc.)
- Operating system (Windows, etc.)
- Login method
- Visited pages

For those who make a purchase from us where goods will be shipped to you, we also store:
- Tracking number for your shipment, delivery method and information about where and when your shipment is delivered

Data controller

Unique Design Finland Oy is the entity responsible for personal data. If you would like information about your personal data processed by Unique Design Finland Oy, you can request it in writing to the following address. It is also the address that you should use if you want to request correction of incorrect or misleading information.

Unique Design Finland Oy
Tolosentie 100, 99800 IVALO, FINLAND

Why we store your personal information
We process personal data defined and specific purposes:
- To improve, modify or personalize our offers, services and communications
- Better understand how people visit and use our website
- Send relevant and interesting communication
- Assess the impact of campaigns and advertising
- Improved security and fraud prevention

When Unique Design Finland Oy processes data for these purposes, we always ensure that we fulfil your lawful rights of protection. You are always entitled to object to this processing. If you oppose this processing of personal data, it may affect how we perform the above purposes.

How long do we store your data?
We store your data while maintaining a business relationship with each other or at most 18 months after our last contact, provided that no other mandatory legislation will allow us to keep the data anymore.

Correct or restrict your data whenever you want
You can request your data at any time or request change, transfer, limited use or deletion.


When you become a customer at Unique Design Finland Oy via one of our webshops, you agree that Unique Design Finland Oy uses your personal information. This treatment is based on your consent, which means that you may revoke your consent at any time. Unique Design Finland Oy will then not process additional personal information or update previously submitted personal data.

If you wish to withdraw your consent or have questions, please contact us at Unique Design Finland Oy:

Unique Design Finland Oy
Tolosentie 100, 99800 IVALO, FINLAND